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Return Policy

All brand new products can be returned for a full refund or store credit within “30” days of delivery. To be eligible for a return, the product must be unused and in the same condition in which it was received. If a returned item has clearly been used, no refund will be granted to the customer. The buyer is responsible for return shipping costs on all orders. Please refer to our easy to use return portal to process your return.

How Long Does it Take to Process My Return?

Once your return is received by our warehouse and complies with our returns policy, we will refund you by your original payment method. Returned items will be refunded excluding the original cost of shipping. After we have issued your refund, it will take up to 3 business days for the funds to be placed back on your credit card or Paypal account.

Exchanges

All exchanges must be unused and in the same condition in which they were received. If you need to exchange a product for another size or color, please refer to our easy to use return portal to process your return. .

Received a Damaged Item

If you receive a damaged product, contact us at customerservice@feejays.com and we will help you resolve the issue.

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