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Return Policy

Holiday Return PolicyOrders placed between November 1th, 2019 and December 31st, 2019 have until January 31st, 2020 to complete any returns or exchanges. All returns and exchange must meet the return policy listed below.

All brand new products with tags can be returned for a full refund or store credit. To be eligible for a return, the product must be unused and in the same condition in which it was received. If a returned item has clearly been used, no refund will be granted to the customer.  Please refer to our easy to use return portal to process your return.

How Long Does it Take to Process My Return?

Once your return is received by our warehouse and complies with our returns policy, we will refund you by your original payment method. Returned items will be refunded excluding the original cost of shipping. After we have issued your refund, it will take up to 3 business days for the funds to be placed back on your credit card or Paypal account.

Exchanges

All exchanges must be new, unused and in the same condition in which they were received. If you need to exchange a product for another size or color, please refer to our easy to use return portal to process your return. .

Received a Damaged Item

If you receive a damaged product, contact us at customerservice@feejays.com and we will help you resolve the issue.