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HOLIDAY RETURN POLICY –
Items ordered between November 23rd and December 25th, can be returned up until January 31st, 2019.
All brand new products can be returned for a full refund or store credit within “30” days of delivery. To be eligible for a return, the product must be unused and in the same condition in which it was received. If a returned item has clearly been used, no refund will be granted to the customer. Customers must create their own labels and are responsible for shipping costs on returns and exchanges. Please refer to our easy to use return portal to process your return.
Once your return is received by our warehouse and complies with our returns policy, we will refund you by your original payment method. Returned items will be refunded excluding the original cost of shipping. After we have issued your refund, it will take up to 3 business days for the funds to be placed back on your credit card or Paypal account.
All exchanges must be unused and in the same condition in which they were received. If you need to exchange a product for another size or color, please refer to our easy to use return portal to process your return. .
If you receive a damaged product, contact us at firstname.lastname@example.org and we will help you resolve the issue.